Contact centre reports
What is the difference between supervised and supported contact in a child contact centre?
During supervised contact a staff member to be present throughout the period of contact.
The level at which staff members are involved in contact will vary depending on centre policy and the requirements of contact. Generally supervisors will abstain from intervening as much as possible but will provide support to the parties and children where required.
Supervised contact will result in a written report being completed by the supervisor which is
then sent on to parties solicitors and the court. During supported contact staff members will be present but will not take specific notes or monitor conversations.
See our Child Contact Centre User Guide for further information. LINK